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Strategic Growth Through Acquisitions – Lessons from GXO’s Joshua Dolan

Ninaad Acharya, Dan Coll, Josh Dolan

Episode Description

Josh Dolan is Division President – Consumer Division for the Americas at GXO Logistics, the world’s largest pure-play contract logistics provider. He joined the company in 2023.

As a member of the GXO’s Americas and Asia Pacific Executive Leadership Team, Josh is responsible for deepening existing customer relationships and delivering on the company’s divisional growth targets.

Prior to joining GXO, Josh built a career of best-in-class supply chain leadership at some of the world’s leading companies. He served as Senior Vice President, Supply Chain and Global Logistics for Cardinal Health, where he led all aspects of supply chain for the Pharmaceutical Segment and integrated logistics for all business units. Before that, he held senior-level leadership roles at Fortune 500 companies, including Amazon, Target and DICK’S Sporting Goods. At Amazon, he led Global Inbound Supply Chain and Logistics and was responsible for global cross border supply chain and logistics, including product development, pricing, technology, operations, procurement and network design.

Josh is an alumnus of Penn State University and Harvard Business School. He resides in Tampa with his children, Connor and Kylie.


In this episode of eCom Logistics Podcast, Ninaad Acharya and Dan Coll are joined by Josh Dolan. The discussion covers Josh’s extensive career journey from UPS Supply Chain to GXO, highlighting his expertise in global supply chain operations across various sectors including retail, technology, and life sciences. The conversation delves into the expansive portfolio of GXO, featuring notable clients such as Ikea, L’Oreal, Nike, and Adidas. Josh shares insights into the challenges and innovations within logistics, focusing on the role of automation, AI, and the cultural alignment necessary for successful mergers and acquisitions. The episode wraps up with thoughts on the evolving logistics landscape and the importance of strategic partnerships and tailored solutions for clients.


[00:01:24] Josh Dolan’s Journey Through the Logistics Landscape
[00:02:50] Exploring the Consumer Division at GXO Logistics
[00:13:39] The Impact of Automation and Technology in Logistics
[00:28:39] The Strategic Importance of Acquisitions and Cultural Alignment


[00:31:03] “It’s not just about the physical distribution component. It’s also about the technology to your point around visibility and then, flashing availability back of those products on those clients’ sites”
[00:38:49] “If you take care of your team and you take care of the customer, everything else  falls into place over time”
[00:39:49] “So the fact that there is all of this amalgamation of so many companies. I think that’s pretty, interesting and just purely from a case study standpoint, something that is worth looking at.”

Find out more about Joshua Dolan in the links below.

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How to Reimagine the Future of Supply Chain
by Ninaad Acharya, Dan Coll and Shekar Natarajan
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