FIQ Podcasts

Remington Tonar is Co-Founder and Chief Growth Officer at Cart.com, the leading provider of comprehensive omnichannel commerce and logistics solutions that enable B2C and B2B companies to sell and fulfill anywhere. He formerly served as a growth and innovation strategy consultant to Fortune 100 companies and fast-growing startups in industries ranging from NGOs and healthcare …

Cracking the Code of Unified E-Commerce with Remington Tonar Read More »

ABOUT BILL Bill Schroeder is President of the Transportation and Shipping Segment within FOG. His experience in supply chain technologies includes enterprise systems, integration, design thinking, and Agile methods for R&D. Prior to ProShip, Bill spent 21 years in logistics technology with the USPS and then FedEx Express, FDX Corp and FedEx Supply Chain, where …

eCommerce Logistics Mastery: Parcel Solutions & Evolution with Bill Schroeder Read More »

ABOUT KELLY Kelly is the Managing General Partner of Moonshots Capital, a VC fund investing heavily in early-stage technology companies, with a focus on those founded by veterans. Before Moonshots, he co-founded and led DuMont Project, a consultancy that accelerated direct-to-consumer brand growth, later acquired by Cart.com. Kelly also served as the CEO of Fastpoint …

Investing in Extraordinary Leadership with Kelly Perdew Read More »

As CEO of Radial North America, a bpost company, Laura Ritchey builds on her extensive experience and leadership, continuing her commitment to innovating and optimizing eCommerce solutions. Prior to this role, Laura served as Radial’s COO from 2021 to 2023, where she directed omnichannel, fulfillment, transportation, and customer care solutions with a strategic mindset and …

Navigating the E-commerce Shift: Boosting Brand Loyalty and Efficiency with Laura Ritchey Read More »

In this episode of eCom Logistics Podcast, Art Eldred, Vice President and Growth Officer at Vargo, discusses warehouse execution systems (WES). He explains that a WES is a system that executes tasks and flows within a fulfillment operation, managing the workflow and synchronizing and sequencing work tasks. Art emphasizes the importance of decoupling processes and …

Unleashing the Power of Warehouse Execution Systems with Art Eldred Read More »

ABOUT STEVE  As a serial entrepreneur, he has had 3 successful exits and a history of building great organizations. Prior to joining Ware2Go, Stephen was the President and CRO of Collective[i], a pioneer in AI and market leading platform for enterprise sales organizations. Previously he was GM and Vice President of Marketing Solutions at Ebay …

Supply Chain 5.0: The Evolution of Logistics from 3PL to 5PL with Steve Denton Read More »

ABOUT BLAKE  Blake Coram is a seasoned supply chain professional with expertise in requirements gathering, solution design, and fostering cross-functional collaboration. In his current role as Director of Product Management at Manhattan Associates since November 2020, he has played a pivotal role in designing and implementing Manhattan’s Warehouse Management software, integrating with third-party systems, and …

The Road to Efficiency: Supply Chain Evolution with Blake Coram Read More »

ABOUT THE GUEST(S)  Rick Watson, CEO and Founder of RMW Commerce Consulting, LLC., he’s an eCommerce veteran with over two decades of experience. He founded RMW Commerce Consulting and played a crucial role in creating the WHP+ platform. Rick also hosts “The Watson Weekly” podcast and has appeared on various news programs and industry events …

Peak Season Roundtable 2023 with Rick Watson and Nate Skiver Read More »

In this episode of eCom Logistics Podcast, Mark Lavelle discusses the changing landscape of e-commerce logistics and the opportunities for disruption in the market. He emphasizes the importance of meeting customer expectations for fast and transparent delivery, and how companies can optimize their shipping processes to achieve this. Mark also highlights the potential impact of …

Disrupting the Small Parcel Delivery Market with Mark Lavelle Read More »

In this episode of eCom Logistics Podcast, hosts Dan Coll and Ninaad Acharya are joined by Harshida Acharya, the CMO and Partner of Fulfillment IQ, to reflect on their one-year journey of hosting the Ecom Logistics podcast. They discuss the growth and evolution of the supply chain tech market, the current state of affairs, and …

One Year In: Exploring Trends, Challenges, and Opportunities in Ecom Logistics Read More »

In this episode of eCom Logistics Podcast, Jorrit Steinz, CEO and founder of ChannelEngine, shares his insights on the state of multi-channel eCommerce and the opportunities for brands and retailers to expand into new markets. He discusses the shift from channel conflict to channel expansion, the rise of direct-to-consumer sales for brands, and the importance …

From Local to Global: Multichannel eCommerce Growth with Jorrit Steinz Read More »

In this episode of eCom Logistics Podcast, Udai Tennati discusses the evolution of Warehouse Management Systems (WMS) and the shift towards cloud-based solutions. He explains how technology has advanced from mainframe systems to distributed architectures and now to cloud-native applications. Udai emphasizes the importance of being API-savvy and highlights the benefits of using cloud-based WMS, …

WMS Revolution: How Cloud-Native Solutions Are Transforming Warehousing with Udai Tennati Read More »

In this episode of eCom Logistics Podcast, Will Lovatt discusses the challenges and opportunities in the European eCommerce logistics landscape compared to the North American market. He highlights the fragmented nature of the European market due to different languages, legal jurisdictions, and tax regimes. Will also emphasizes the importance of understanding consumer expectations in the …

What Brands Need to Know To Go International (UK) with Will Lovatt Read More »

In this episode, Corey Apirian, Founder and CEO of DaVinci Micro Fulfillment, discusses his experience in the supply chain industry, starting with his major in supply chain management at Syracuse University. He then shares his experience working for a wholesale distributor, where he learned inventory and receiving. Corey talks about his experience starting a multi-million …

Amazon Logistics and Micro-Fulfillment Masterclass with Corey Apirian Read More »

In this episode, Simon Kalouche, founder and CEO of Nimble, joins the hosts to discuss the future of ecommerce logistics and the role of automation and robotics. Simon emphasizes the importance of automating core warehouse processes while acknowledging the challenges of handling edge cases. He shares his background in robotics and the application of deep …

How to Automate Warehouse Picking and Packing for Logistics with Simon Kalouche Read More »

For this episode of the eCom Logistics Podcast, we welcome Joe Gullo, Vice President of Supply Chain & Logistics at Thursday Boot Company. With a few 3PLs getting gobbled up, does that really mean certain issues or will it make the industry stronger? Joe shares his insights not only in fulfillment and consolidation in 3PLs …

How To Straddle Operations and Tech to Innovate in Supply Chain with Joe Gullo Read More »

For this episode of the eCom Logistics Podcast, we welcome Andreu Marco, Former Global SVP of Supply Chain at Burberry. Transforming luxury brands with the approach of innovation in tech and strategy can mean a world of difference, especially in today’s time. Andreu shares his  insights on the importance of customer centricity and how this …

How to Excel in Luxury Brand Ecommerce with Andreu Marco Read More »

For this episode of the eCom Logistics Podcast, we welcome Brittain Ladd, Strategy Advisor Shatranj Capital Partners. Amazon is technically one of the biggest players in the eCommerce space, so you would not expect them to make pretty crucial mistakes when it comes to online grocery retail. Aside from explaining why this is the case, …

How to Adapt and Thrive in the Ever-Changing Retail Industry: Lessons from Amazon, Target and India with Brittain Ladd Read More »

For this episode of the eCom Logistics Podcast, we welcome Erin Van Zeeland, Chief Commercial Officer and Group SVP/GM of Logistics at Schneider. A lot has changed for providers of transportation and logistics services over the pandemic. Erin shares her insights on sustainability in the trucking and distribution management industries and how much the space …

How to Embrace Sustainability in Trucking and Distribution Management with Erin Van Zeeland Read More »

For this episode of the eCom Logistics Podcast, we welcome Kevin Lawton, Founder of The New Warehouse. Today, he talks about the innovations that are starting to take over warehousing operations today. Kevin shares how he started his podcast and how the warehousing space has changed over time with the emergence of technology. From AI …

How To Leverage Technology for Warehouse Transformation with Kevin Lawton Read More »

For this episode of the eCom Logistics Podcast, we welcome Mark Delaney, Vice President of Global Industry Strategy at FourKites. Making sure that customers’ expectations are met every time they come to your store is much harder than it sounds. Mark talks about the overall value of visibility not only for customer experience but for …

How to Enhance Customer Experience with Real-Time Visibility with Mark Delaney Read More »

For this episode of the eCom Logistics Podcast, we welcome Sucharita Kodali, Vice President and Principal Analyst at Forrester Research. Today, she shares a wealth of knowledge on retail and the consumer goods space. We go through topics including trends in the ecommerce and retail world today, strategies for retention and improvement, and the potential …

How to Harness the Power of Technology in eCommerce and Retail with Sucharita Kodali Read More »

For this episode of the eCom Logistics Podcast, we welcome Scott Weiss, Vice President Technical Sales-Warehousing and Distribution Services at Maersk North America. Today, he shares his thoughts on why many brands and 3PL relationships end up falling apart and how to approach issues that arise within the partnership.  ABOUT SCOTT Scott Weiss has over …

How to Approach 3PL-Brand Partnerships with Scott Weiss Read More »

For this episode of the eCom Logistics Podcast, we welcome Josh Jewett, Operating Partner at NewRoad Capital Partners. Today, he shares his time and experience in working with enterprises and exploring opportunities in supply chain and operations using the technological advancements of today. He also shares his thoughts on professional services and how they interact …

How to Drive Value for Large Retail Enterprises with Josh Jewett Read More »

For this episode of the eCom Logistics Podcast, we welcome Patrick Nikoletich and Nima Elyassi-Rad, the CTO and the Vice President of Global Business Development of Shippo respectively. We sit with the amazing duo to talk about understanding fulfillment from different perspectives, creating a great delivery experience, and the innovations shaping the space for businesses …

How to Offer Optionality and Set Proper Customer Exectations with Patrick Nikoletich and Nima Elyassi-Rad Read More »

For this episode of the eCom Logistics Podcast, we welcome Prashant Shah, Chief Supply Chain Officer at Swag Up at Prologis Ventures. Today, he shares his from being part of the Marine Corps to now leading businesses in the supply chain side. Prashant talks about what he learned in the military that has transitioned through …

How to Boost Top Line and Address Bottom Line By Streamlining Supply Chain Operations with Prashant Shah Read More »

For this episode of the eCom Logistics Podcast, we welcome William O’Donnell, Managing Director at Prologis Ventures. Today, he shares his expertise in supply chain technology and real estate and adjusting to the changes in these spaces. William gives a few insights on the Silicon Vally Bank failure before diving deep into supply chain logistics …

How to Transform Supply Chain and Logistics Through Technology with William O’Donnell Read More »

In today’s episode of the eCom Logistics Podcast, we welcome Supriya Iyer, Director of Google Global Networking Supply Chain & Commercial Operations at Google. For this part of our Women in Supply Chain, Retail, and Ecommerce series, we dive into the power of value chain, establishing reliable partnerships, and operating network at scale. Supriya talks …

How to Build Partnerships and Ecosystems at a Global Scale with Supriya Iyer Read More »

In today’s episode of the eCom Logistics Podcast, we welcome Alicemarie Geoffrion, President of Packaging for DHL Supply Chain in North America. For this part of our Women in Supply Chain, Retail, and Ecommerce series, we dive into packaging operations and what has changed for the packaging space over the last few years. Alicemarie talks …

How to Develop Packaging Operations for Maximum Effectiveness with Alicemarie Geoffrion Read More »

For this episode of the eCom Logistics Podcast, we welcome Ben Emmrich, Co-Founder and CEO of Tusk Logistics. Today, he talks about how delivery providers can provide the most value not only for their own service but also for their shippers. Ben shares his experiences and insights in the small parcel industry and the philosophy …

How eCom Shippers Can Leverage Regional Carriers for Superior and Affordable Delivery with Ben Emmrich Read More »

For this episode of the eCom Logistics Podcast, we welcome Sandra MacQuillan, Chief Supply Chain Officer of Mondelēz International. Today, she shares her experience in supply chain leadership and provides meaningful insights to excel in this field. She talks about how it was leading Mondelēz at the beginning and during the pandemic and the regional …

How To Handle Supply Chain and Logistics Masterfully with Sandra MacQuillan Read More »

For this episode of the eCom Logistics Podcast, we welcome Essa Al-Saleh, CEO and Board Member of Volta Trucks. Today, Essa shares his experience as a leader in the logistics space and how he used this background to innovate in the electric fleet market. He talks about building a culture as a leader that encourages …

How To Transition to Sustainable Fleet Operations Using Data and Logistics with Essa Al-Saleh Read More »

Dan Coll and Ninaad Acharya welcome Mike Simpson, Vice President of E-Commerce at NFI, joined for this episode of the eCom Logistics Podcast. They discussed Mike’s impressive career, which began with him serving in the Army and went on to include him becoming President of Retail and E-Commerce for Jenko, which was later acquired by …

How To Manage Your Business’ Scalability During Peak Season Or Not with Mike Simpson Read More »

For this episode of the eCom Logistics Podcast, we welcome Sarah Scudder, Chief Marketing Officer of SourceDay and host of the What the Duck podcast. Today, Sarah digs into building partnerships between suppliers and procurement organizations. She discusses how the sheer volume of orders makes first-mile critical in the operations of manufacturers and the role …

How to Build Collaborative Partnerships for Midmarket Supply Chains with Sarah Scudder Read More »

For this episode of the eCom Logistics Podcast, we welcome Dusty Holcomb, CEO of Red Stag Fulfillment. Today, Dusty drills into everything about increasing client value. He talks about how he quickly found a common mission with Red Stag in being people-focused, client-centric, and having a get-stuff-done mindset. Dusty discusses how being people-first is also …

How to Reframe 3PL Using a Customer-First Mindset with Dusty Holcomb Read More »

For this episode of the eCom Logistics Podcast, we welcome Maia Benson, Partner and Managing Director at Forum Ventures. Today, she shares her journey as an entrepreneur and the different levels of investment Forum offers to founders. She discusses her insights on how Shopify became the catalyst for reaching new markets in fast-growing segments, as …

How to Focus on Building A Great Product with Maia Benson Read More »

For this episode of the eCom Logistics Podcast, we welcome Steven Ciemcioch, President of Warehouse Anywhere. He discusses how they created a preferred partner network of other mid-sized to large independent storage operators.  This network allowed them to source storage for their customers from 12,000 different locations. In order to make this process more efficient, …

How to Execute Same-Day Delivery by Prioritizing Top SKUs in MFCs with Steven Ciemcioch Read More »

For this episode of the eCom Logistics Podcast, we welcome George Wojciechowski, the CEO of Manifest, an e-commerce fulfillment provider. He is on a mission to tackle the sustainability problems of e-commerce logistics while simultaneously providing brands and merchants with a better fulfillment experience. George talks about his professional journey starting in finance and then …

How to Disrupt Fulfillment Using Sustainable Initiatives with George Wojciechowski Read More »

For this episode of the eCom Logistics Podcast, we welcome Alok Ahuja, CEO and Co-Founder of Trexity. Being the true last mile partner where orders are delivered the same day they pick it up has been the goal of Alok’s company. They wanted to be hyperlocal and empower local SMBs to be able to compete …

How to Grow Hyperlocal Delivery Into a National Service with Alok Ahuja Read More »

For this episode of the eCom Logistics Podcast, we welcome Brittain Ladd, Strategy Advisor Shatranj Capital Partners. Brittain’s no-holds-barred insights on management and logistics have not only captured people’s attention, but they have also even proven to be accurate given how many of his predictions have come true.  He discusses some of the biggest companies …

How to Revamp eCommerce Fulfillment Through Partnerships with Brittain Ladd Read More »

For this episode of the eCom Logistics Podcast, we welcome Brian Glick, Founder and CEO of Chain.io. He digs into the complexity of global B2B market logistics and how it can be difficult for new players to enter due to EDI and compliance issues. Brian also dives into the differences between fulfilling an order in …

How to Manage the Complexities of Global Market Logistics with Brian Glick Read More »

For this episode of the eCom Logistics Podcast, we welcome Steve Bozicevic, Sr. Director of New Product Development and GM of Flow Direct, Flexport. Cross-border shipping has evolved in the years since COVID began. From prioritizing speed and reliability, ecommerce brands now focus instead on managing costs and cashflow. Steven discusses how they serve the …

How to Ship Inventory Across Borders with Steve Bozicevic Read More »

For this episode of the eCom Logistics Podcast, we welcome Edward Hertzman, Executive Vice President of Fairchild Media and Founder and President of Sourcing Journal. Edward shares the trends in supply chain he is observing today post-COVID and beyond.  From the way Amazon changed logistics forever and its effects in consumer expectations as a result, …

How to Keep Supply Chain Agile and Sustainable with Edward Hertzman Read More »

For this episode of the eCom Logistics Podcast, we welcome James Malley, the “Cartonization Magnate” and Founder and CEO of Paccurate. Reducing the amount of air in packages is not just good for profits, it’s critical for the environment too. James discusses the complex but critical question of how to reduce air in packages with …

How to Reduce Air in Packages with James Malley Read More »

For this episode of the eCom Logistics Podcast, we welcome Erhan Musaoglu, Founder and CEO of Logiwa. Seeing a need, Erhan developed their own high-volume online order fulfillment execution system that functions much more holistically than just a WMS. Any e-commerce business needs even the barest fulfillment execution system to realize greater productivity in its …

How to Implement a Fulfillment Execution System with Erhan Musaoglu Read More »

For this episode of the eCom Logistics Podcast, we welcome Chad Rubin, Founder and CEO of Profasee. As one of the pioneering Amazon sellers, Chad has kept up with the updates over the years and now offers a dynamic pricing platform to enable Amazon brands to predict the perfect price at each precise moment. Chad …

How to Leverage Data Science as a Competitive Advantage with Chad Rubin Read More »

For this episode of the eCom Logistics Podcast, we welcome Ben Gordon, Managing Partner and CEO of Cambridge Capital. A rich history in the logistics industry made way for Ben to start his private equity firm that invests in the supply chain sector. He shares the many nuggets of wisdom he has learned over the …

How to Invest in Logistics and Supply Chains with Ben Gordon Read More »

For this episode of the eCom Logistics Podcast, we welcome Radu Palamariu, Managing Director of Europe and Asia Pacific at Alcott Global Founder. He is also the host of the Leaders in Supply Chain and Logistics podcast.   Radu shares many valuable insights into logistics and shaping leadership within a company’s supply chain talent. He discusses …

How Leadership is Shaping the Future of Supply Chain with Radu Palamariu Read More »

For this episode of the eCom Logistics Podcast, we welcome Rick Watson, Founder and CEO of RMW Commerce Consulting, as well as the host of his own podcast called The Watson Weekly.  Rick gives an insider’s look into CommerceHub’s acquisition of ChannelAdvisor and shares rich insights on Amazon’s new service called Amazon Warehousing and Distribution …

How Amazon And Shopify Are Shaping eCommerce with Rick Watson Read More »

In this episode, Andrew, Ninaad, and Dan look closely at the importance of creating a win-win situation in Client-3PL relationships.   Fulfillment is a complicated series of actions that eCommerce companies take to deliver orders on time. As Andrew explains, merchants will face complications and challenges such as weather, technology, and labor challenges, especially when warehouses …

How to Build a Fulfillment Network Design for eCom Brands with Andrew Sutton Read More »