FIQ Podcasts

Why Yard Management Is the Last Broken Node in Supply Chain

The yard sits between transportation and warehousing, but remains one of the least modernized parts of the supply chain. In this episode, Darin Brannan, CEO of Terminal Industries, explains why yard operations have stayed manual, how congestion and poor visibility create cascading delays across the network, and why that’s becoming a real constraint for operators. […]

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From AI Pilot to Production: PepsiCo Lab’s Innovation Playbook

AI experimentation is no longer enough. Enterprise operators must move from sandbox pilots to scalable production systems. In this episode, Anna Farberov, GM of PepsiCo Labs, breaks down how digital twins delivered measurable throughput and CapEx impact, how to eliminate corporate bottlenecks, and why pilot purgatory destroys credibility. The core thesis: Innovation must be measurable,

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Meeting the AI-Empowered Consumer: Logistics Strategy in a Comparison-Driven Economy

Live from Manifest 2026, Ryder leaders break down what’s real vs hype in AI and warehouse automation. They explain why AMRs are becoming a commodity, why the “secret sauce” is software + data ownership, and how Ryder is approaching agentic AI through focused use cases like labor planning. The stakes: consumers now want fast +

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Laura Ritchey, CEO of GEODIS, on Building Agile 3PL Operations That Scale

In this live conversation from Manifest 2026, Laura Ritchey, CEO of GEODIS Americas, breaks down how logistics expectations have shifted from pure speed to a three-way balance of cost, speed, and quality. She explains why “agility” is more than a buzzword, how 3PLs must design flexible platforms for both enterprise and high-growth brands, and why

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eComlogistics Podcast

What Supply Chain Leaders Are Re-Thinking Ahead of Manifest 2026

As supply chain leaders head into Manifest 2026, decisions feel heavier, margins tighter, and execution more complex than ever. Leaders from Manifest, Glossier, and ID Logistics share how they’re recalibrating strategy, rethinking AI adoption, and leading teams through volatility as they prepare for the year ahead. WHAT YOU’LL LEARN  Why decision quality matters more than

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Connected Commerce: How OnX Is Redefining Fulfillment in the Age of AI

Kelly Goetsch returns to the eCom Logistics to unveil OnX, a groundbreaking fulfillment network standard built on MCP. They discuss the need to break down commerce and logistics silos, the rise of AI-driven commerce, and how OnX is poised to redefine order connectivity across brands, platforms, and 3PLs. What You’ll Learn – Why legacy commerce

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How to Turn Fulfillment into a Growth Engine: Patrick Allard’s Playbook

Episode Summary Patrick Allard, President of Fulfillment Services at Essendant, shares two decades of logistics and e-commerce fulfillment expertise. He breaks down connected commerce as a strategic imperative, discusses the tech and operational challenges in modern fulfillment, and reveals when to scale vs. stabilize 3PL operations amid evolving customer expectations and market dynamics. What You’ll

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After De Minimis: Krish Iyer’s Strategy for Peak-Season Cross-Border Costs

Krish Iyer, VP of Global Partnerships at EasyShip, returns to break down the critical shifts in cross-border e-commerce logistics for 2025. From tariff changes and returns strategy to carrier surcharges and AI-driven warehouse optimization, this episode delivers a clear-eyed view of how brands can navigate today’s international shipping turbulence and prepare for peak season success.

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How ThredUp Processes 100,000 Items a Day with AI and Automation

How do you scale resale operations to more than 100,000 items daily? In this episode, ThredUp’s Dan DeMeyere explains how the company evolved from a peer-to-peer startup into an AI-powered resale giant. You’ll learn about the pivotal operational shift that eliminated seller friction, the automation breakthroughs behind the world’s largest clothing carousel, and how AI

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Rethinking Supply Chain & Ops at Scale: Lessons from Erin Chamberlin, Topgolf COO

Topgolf COO Erin Chamberlin shares the operational frameworks, cross-functional collaboration, and culture that power 97 venues delivering consistent player experiences through supply chain agility, innovation, and inclusive leadership.  What You’ll Learn How to reverse-engineer the customer journey to simplify complex operational challenges Why grounding teams in customer empathy unlocks better delivery across multi-site venues Cross-functional

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Parcel Tech & Carrier Diversification Demystified: Inside Sendflex’s Innovation

Bob Malley, a serial innovator in parcel logistics software and CEO of Sendflex, walks us through three decades of evolving parcel shipping tech, dissecting what it takes to scale, optimize, and orchestrate complex global ecommerce fulfillment in today’s market. What You’ll Learn The origins of integrated parcel shipping systems and Clippership’s impact (1991) Why traditional

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JuE Wong on How Supply Chain Becomes a CEO’s Growth Engine

JuE Wong, CEO of PBG and a six-time turnaround and growth leader, joins Harshida to share how she builds organizations where supply chain isn’t a cost center, it’s the engine. From centralizing ops across a multi-brand portfolio to using AI for executional clarity, she unpacks how leaders can operationalize margin, simplify complexity, and scale without

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Scott Ashbaugh

How DHL’s Scott Ashbaugh Is Rethinking Logistics, Automation & USPS Reform

On this episode of the eCom Logistics Podcast, Dan and Ninaad sit down with Scott Ashbaugh, Chief Commercial Officer at DHL eCommerce Americas. From USPS reform to automation strategy and org design, Scott unpacks how DHL is scaling intelligently while staying nimble in a volatile environment. What You’ll Learn How DHL responded to USPS’s $40B

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Fixing the Cold Chain Energy Gap: Ndustrial’s Three Million Dollar AI Lesson

Jason Massey, CEO of Ndustrial, joins the show to unpack how AI, energy intensity, and real-time data are redefining logistics operations. From cold storage savings to warehouse-wide digital twins, this episode is a must-listen for fulfillment leaders chasing scale without waste. What You’ll Learn  Why energy intensity is a smarter metric than efficiency How one

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Smart Tech Choices in 3PL: Navigating AI & Robotics at Promat 2025

In this special ProMat 2025 recap, Ninaad is joined by Will O’Donnell (Prologis Ventures), Marv Cunningham (Prologis), and Erhan Musaoglu (Logiwa) to unpack the real takeaways from this year’s fulfillment tech showcase. They cut through the noise to spotlight what actually matters for 3PLs – AI orchestration, realistic automation, and what it takes to scale

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Why Legacy OMS Fails and What Real Orchestration Looks Like with Pipe 17

In this episode, Mo Afshar (CEO & Co-Founder) and Kelly Goetsch (COO) of Pipe17 join Ninaad and Harshida to unpack why legacy OMS systems can’t meet the demands of modern fulfillment. They break down orchestration, composability, EDI, and how AI is rewriting logistics operations. What You’ll Learn: Why legacy OMS architectures struggle in modern fulfillment

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Jason Murray on Building Shipium: Lessons from Amazon and the Future of Supply Chain Tech

Join host Harshida as she dives into supply chain technology and logistics innovation with Jason Murray, Co-Founder and CEO of Shipium. With 19 years at Amazon, where he played a key role in building Amazon Prime and Subscribe & Save, Jason shares how data, automation, and a customer-first mindset transformed Amazon’s supply chain—and how similar

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Revolutionizing Last-Mile Logistics: Nicole Mazza on Relay’s Game-Changing Approach

Join hosts Harshida and Ninaad as they dive into the future of last-mile logistics with Nicole Mazza, Founder & Chief Commercial Officer at Relay Technologies. Nicole, a trailblazer in urban delivery, shares how Relay is transforming the last-mile into the last 100 meters—leveraging hyperlocal pit stops to improve efficiency, reduce costs, and support sustainability. She

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Digital Transformation in Action: How Luminess Rebuilt Its Supply Chain

Join host Harshida as she sits down with Aaron Wilcox, COO of Luminess, to discuss the company’s remarkable transition from a TV-first business to a digital-first powerhouse. Aaron shares firsthand insights on how Luminess overhauled its logistics, adopted cutting-edge technology, and formed key 3PL partnerships to compete in the fast-moving beauty industry. From shifting fulfillment strategies

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From AI to Cold Chain: Tanzil Uddin on What’s Next for Supply Chain Leaders at Manifest Vegas

Join Harshida as she pulls back the curtain on Manifest Vegas with Tanzil Uddin, SVP of Production. Discover how Tanzil and his team craft an event that brings together supply chain leaders, innovators, and investors to tackle the industry’s most pressing challenges. This episode dives into the meticulous planning, customer-driven content strategy, and the evolving

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Scott Marshall on Prologis’ Customer-Centric Approach to Data, Sustainability, and Innovation

Join hosts Harshida and Ninaad as they dive into the dynamic world of logistics innovation with Scott Marshall, Chief Customer Officer at Prologis. With over 25 years of industry experience, Scott shares how Prologis maintains customer-centricity at a global scale, leveraging data, sustainability, and cutting-edge technology. This episode uncovers actionable insights for logistics professionals looking

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The 3PL Strategy That Turned Misen Around in 45 Days: Michael Mahoney’s Insights

Join Harshida in a thought-provoking discussion with Michael Mahoney, CEO of Misen, about navigating challenges in logistics and operations. From orchestrating a stunning turnaround post-bankruptcy to leveraging technology for operational efficiency, Michael shares actionable strategies for logistics leaders. Gain insights into optimizing processes, selecting the right tools, and building scalable operations—all while maintaining a focus

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Racing Towards Sustainability: Formula E’s Global Logistics Playbook with Alberto Longo

Join hosts Harshida and Ninaad as they sit down with Alberto Longo, Co-founder and Chief Championship Officer of Formula E. From building a championship from scratch to pioneering sustainability in motorsports, Alberto’s journey is one of grit, vision, and groundbreaking innovation. Discover how Formula E is driving advancements in electric vehicle technology, reshaping urban mobility,

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3PL Scaling Success: WSI’s Peter Davis on Growth, Acquisitions, and Team Culture

Join hosts Harshida and Ninaad as they explore 3PL growth strategies with Peter Davis, VP and GM at WSI. Discover how WSI has growth 500% in four years without debt, using strategic acquisitions and a people-centered approach. This episode is packed with practical insights to help logistics leaders build resilient, adaptable operations while balancing technology

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Leading the Future of Supply Chains: AI & Sustainability with Chris Sultemeier

In this episode of the eCom Logistics Podcast, Chris Sultemeier, Operating Partner at New Road Capital and former EVP of Logistics at Walmart, shares his perspective on leading the future of supply chains through AI and sustainability. With over 30 years of leadership experience, Chris discusses how innovation and practical solutions are driving logistics transformation.

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How to Leverage Cloud & AI for Peak Logistics with Deposco’s Bill Gibson

In this episode of the eCom Logistics Podcast, Bill Gibson, CEO of Deposco shares valuable insights on how cloud technology, API-driven ecosystems, and hybrid business models are shaping the logistics landscape. Bill discusses the evolution of 3PLs, the growing importance of B2B in e-commerce, and how companies must align operations with digital expectations to maintain

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OneRail’s Bill Catania on Optimizing the Logistics Triangle with Real-Time Solutions

In this episode of the eCom Logistics Podcast, Ninaad and Harshida are joined by Bill Catania, the Founder, and CEO of OneRail, to dive into the future of omnichannel fulfillment and logistics technology. Bill shares his entrepreneurial journey from his early ventures to leading OneRail. He discusses the complexities of aggregating courier networks, solving for

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eCommerce Evolution: FedEx’s Ryan Kelly on Commercial Strategy and Sustainability

In this episode of the eCom Logistics Podcast, we dive into the evolving world of e-commerce logistics with Ryan Kelly, Vice President of Commercialization at FedEx. With over 25 years of experience in finance and logistics, Ryan sheds light on innovative strategies, particularly around commercializing digital solutions and improving the customer experience. Ryan discusses the

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The Road to Greener Logistics: Mark Ang’s Vision for a Tech-Driven Future

In this episode of the Ecom Logistics Podcast, hosts Dan and Ninaad dive into the future of sustainable logistics with Mark Ang, CEO at GoBolt, exploring how electric vehicles (EVs) and tech-driven innovations are reshaping the industry. Mark shares actionable insights on optimizing EV fleets, using AI for route planning, and why custom-built technology outperforms off-the-shelf

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Returns Done Right: Unlocking the Hidden Value of Reverse Logistics with Jonathan Poma

In this episode of the eCom Logistics Podcast, Jonathan Poma, Co-founder and Executive Director of the Board of Loop, explains how returns have shifted from a dreaded cost center to a powerful strategic advantage in today’s e-commerce landscape. Together with host Ninaad, they explore the growing importance of personalization, customer experience, and fraud prevention in

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Rethinking Returns: Kyle Bertin on Turning E-Commerce Challenges into Supply Chain Wins

In this episode of the Ecom Logistics Podcast, hosts Dan Coll and Ninaad Acharya are joined by Kyle Bertin, co-founder and CEO of TwoBoxes. Kyle discusses the evolving landscape of e-commerce logistics, including the rise in return volumes, the costs and inefficiencies associated with manual return processes, and the opportunities for 3PLs to turn this

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Tech-Driven Returns: Optoro’s Amena Ali on Optimizing Reverse Logistics

In this episode of Ecom Logistics Podcast, hosts Dan Coll and Ninaad Acharya sit down with Amena Ali, CEO of Optoro, to dive deep into the complexities of reverse logistics. With over 25 years of experience in software and logistics, Amena shares her passion for solving the mounting issues surrounding product returns and how it

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Expert Panel: Fighting Returns Fraud & Boosting Revenue in Reverse Logistics

In this episode of the eCom Logistics Podcast, industry leaders from top reverse logistics companies—Optoro, Loop, Trove, G2 Reverse Logistics, and Two Boxes—come together to discuss the evolving landscape of returns management and reverse logistics. From addressing returns fraud to creating circular commerce, the panel dives deep into the complexities, challenges, and opportunities within the

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Full-Scale Supply Chain Solutions: NFI’s Bill Mahoney on Expansion and Flexibility

In this episode of the eCom Logistics Podcast, Bill Mahoney, Executive Vice President and Chief Commercial Officer at NFI, joins hosts Dan and Ninaad Acharya to explore the critical role of flexibility and strategic adaptation in the supply chain industry. With over 23 years of experience, Bill shares the lessons learned in leadership, highlighting how

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From Configuration to Execution: Manhattan’s Ravi Maganti on the Future of AI in Logistics

In this episode of the eCom Logistics Podcast, recorded live from the Manhattan Momentum Conference, host Ninaad Acharya dives into the world of AI-driven logistics with Ravi Maganti, Director of Technical Services at Manhattan Associates, and logistics veteran Drew Mastin. The conversation explores how cloud-native platforms are revolutionizing warehouse management by moving beyond traditional configurations

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Real-Time Supply Chain Planning with Manhattan Associates’ Scott Fenwick & Ryan Gifford

In this episode, host Ninaad Acharya sits down with Scott Fenwick and Ryan Gifford of Manhattan Associates during the Manhattan Momentum 2024 conference to delve into groundbreaking advancements in supply chain planning. With over 30 years of experience, Scott Fenwick, a leader in product strategy, and Ryan Gifford, a Senior Director specializing in forecasting and

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Cross-Border eCommerce Playbook: Tom Griffin on Logistics and Customer Experience at Shoptalk 2024

In this episode of the Ecom Logistics Podcast, Tom Griffin, President of Passport, joins hosts Dan and Ninaad at ShopTalk 2024 to discuss the complexities and opportunities of expanding eCommerce businesses into international markets. With over two decades of experience in the eCommerce and logistics sectors, Tom shares valuable insights on how brands can effectively

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Maximizing Warehouse Automation ROI with Chris Lingamfelter at Modex 2024

In this episode of the eCom Logistics Podcast, recorded live from MODEX 2024 at the Georgia World Congress Center in Atlanta, host Dan welcomes Chris Lingamfelter, Co-Founder and Managing Partner of Robot Advisory Group. Chris shares his journey from the software side of supply chain management to leading innovative robotic automation ventures. The discussion delves

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Future-Proofing Warehouses: Integrating Technologies for Growth with G&P Construction at Modex 2024

In this episode of eCom Logistics Podcast, Ninaad Acharya and Dan Coll, broadcast live from Modex 2024 in Atlanta’s Georgia World Congress Center, interview Jacob and Tim from G&P Construction to discuss their roles and experiences in the logistics and material handling industry. With a special focus on the emerging trends in automation and customer

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Essential Automation Strategies: AutoStore’s Jon Schechter on WMS and ASRS Integration at Modex 2024

In this episode of eCom Logistics Podcast, Ninaad Acharya and Dan Coll broadcast live from Modex 2024 in Atlanta’s Georgia World Congress Center, with special guest Jon Schechter from AutoStore. We delve into the essential role of Warehouse Management Systems (WMS) for optimal Automated Storage and Retrieval Systems (ASRS), sharing insights on when and how

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Ground Game Strategies: Inventory and Healthcare Logistics with Guy Courtin at Modex 2024

Guy Courtin is a seasoned supply chain expert with decades of experience in the technology and supply chain space. Currently serving as Tecsys’  Vice President of Industry and Global Alliances, he has held leadership roles at 6 River Systems (a Shopify company), Infor Retail, and i2 Technologies (now Blue Yonder). He has likewise served as

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Focus on the Last 100 Feet: Deep Dive into SLAM with Steve Pickfield at Modex 2024

Steve Pickfield is a dynamic leader with a proven track record of building high-performance sales teams and driving business success. Currently the Chief Commercial Officer (CCO) at PSI Engineering in Toronto, Steve has led commercial strategy and operations since 2018, achieving significant growth. As Executive Vice-President of National Sales at T. Litzen/Skyline Sports since 2017,

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Modern Logistics Challenges: Strategies from Blue Yonder’s Ann Marie Jonkman at Modex 2024

Ann Marie Jonkman, Vice Presidnet Industry Strategies at Blue Yonder, advises Logistics Service Providers (LSPs) on leveraging technology and best practices to enhance their business strategies. With over 20 years of experience in continuous improvement and consulting, particularly in distribution, e-commerce, and transportation, she brings a unique blend of operational insight and software expertise. Collaborating

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Revolutionizing Warehouse Distribution with Keith Moore at Modex 2024

In this episode of eCom Logistics Podcast, recorded live from MODEX 2024 in Atlanta, hosts Ninaad Acharya and Dan Coll interview Keith Moore, CEO of AutoScheduler. Keith shares his journey from a supply chain background to launching AutoScheduler, a company specializing in warehouse distribution orchestration and optimization. The conversation covers the evolution of supply chain

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Enhancing Warehouse Management through Digital Twins and Robotics with Oana Jinga at Modex 2024

Oana Jinga is the Chief Commercial Officer and co-founder of Dexory. Under her leadership, Dexory raised an impressive $19 million in a Series A funding round led by European VC Atomico, establishing key partnerships with logistics giants like Maersk and DB Schenker. Oana’s recent achievements include winning the ‘Tech Innovator’ Award at the Everywoman in

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Strategic Growth Through Acquisitions – Lessons from GXO’s Joshua Dolan

Josh Dolan is Division President – Consumer Division for the Americas at GXO Logistics, the world’s largest pure-play contract logistics provider. He joined the company in 2023. As a member of the GXO’s Americas and Asia Pacific Executive Leadership Team, Josh is responsible for deepening existing customer relationships and delivering on the company’s divisional growth

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Andrey Bakholdin

The Future of Robotics in Logistics with Andrey Bakholdin at MODEX 2024

Andrey Bakholdin is the Chief Growth Officer at Brightpick, a leading innovator in robotic automation solutions for warehouses. With a background in finance, Andrey’s career includes experience in mergers and acquisitions, as well as multi-strategy investing at Blackstone. He joined Brightpick to help scale the company after recognizing its potential during an investment evaluation. Under

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Wiring the Future: Automation and Interoperability with SVT Robotics at Modex 2024

As CEO of SVT Robotics, A.K. Schultz leads the overall company vision and go-to-market strategies. A.K. has spent his career leading the design and implementation of high-profile automation projects across multiple industries and top Fortune 500 companies, participating in the deployment of over $1 billion in automation. That experience gave him a unique understanding of

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Leveraging Technology for Efficiency with Padhu Raman at Modex 2024

Padhu is the co-founder and CEO of Osa Commerce, a trailblazer cloud-based platform that powers the supply chains of logistics providers, retailers, and brands. With over 25 years of experience in digital supply chains, operations, and product development, he is an expert in creating and implementing end-to-end commerce solutions that optimize online sales and enhance

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How Automation & Sustainability Transform eCommerce Logistics with Marv Cunningham at Modex 2024

Global Head of Essentials Operations Marv Cunningham, as Prologis’ Global Head of Operating Essentials and Global Head of Workforce Solutions, oversees all aspects of Prologis’ Workforce Programs and Community Relations division, as well as Essentials platform delivering the next generation of solutions to address some of the most critical challenges fulfillment centers face today building

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How to Automate Your Warehouse the Amazon Way at Modex 2024

Rahul (RD) Deshmukh is a pivotal figure in logistics and distribution, specializing in operational excellence strategies for distribution centers, focusing on optimization, automation, safety standards, and cost savings. With extensive experience partnering with Fortune 500 companies and expertise in automation, digitalization, and logistics network optimization, RD has a proven track record in driving supply chain

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The Role of Technology in Streamlining eCommerce Operations with Edson Greenwood at Manifest 2024

Edson Greenwood is a seasoned professional with a distinguished background in leadership and strategic management. Edson graduated from the U.S. Naval Academy in 2003, where he developed a strong foundation in discipline and integrity. Following his military service, in 2012, he earned his MBA from NYU Stern School of Business. Edson has held key positions

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Strategic Partnerships for Supply Chain Resilience with Andreas Andrea at Manifest 2024

Andreas Andrea is a seasoned supply chain and logistics professional with extensive experience in the industry. He began his career at McMaster-Carr Supply Company, an industrial supply company known for its efficient operations and same-day delivery capabilities. Andreas then worked at Vans, where he gained valuable experience in warehouse management and global supply chain operations.

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Kinta Gates

Building Successful Supply Chains with Innovative Tech and Empathic Leadership with Kinta Gates

Kinta Gates is the Vice President of Supply Chain and Operations at Glossier Inc., where she leads the company’s global operations and supply chain strategies. With a career spanning several key roles in the beauty and food industries, Kinta has established herself as a leader in operational excellence, strategic planning, and diversity, equity, and inclusion

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Manifest 2024: Navigating Net Zero in Ecommerce with Marcus Chung

A supply chain and operations leader, Marcus Chung has worked at both large, established retailers and smaller startups. His experience spans brick-and-mortar stores, direct-to-consumer e-commerce and wholesale distribution. Marcus’s career has focused on delivering value through strategic supply chain management. He has led global teams to drive exceptional product quality, cost and delivery results, while

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Manifest 2024: From Traditional Retail to Ecommerce Dominance with Jeff Wolpov

Jeff Wolpov is senior vice president of e-commerce for Ryder E-commerce by Whiplash at Ryder System, Inc., a leading supply chain solutions, dedicated transportation, and commercial fleet management company. Jeff is responsible for leading the vision and strategy for Ryder’s e-commerce and omnichannel fulfillment solutions, driving business expansion, and achieving revenue growth. Most recently, Jeff

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Manifest 2024 Recap: From Tech Innovations to Strategic Partnerships with Peter Sheldon and Harshida Acharya

With over 20 years of experience in eCommerce technologies, Peter Sheldon is a recognized industry leader and former VP and Principal Analyst at Forrester Research. He has helped numerous eCommerce executives and brands to challenge their thinking and lead change in their digital transformation and commerce technology programs. As the SVP Strategy and Growth at

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Bridging European and American Markets with Luca Niccolai

Luca Niccolai, Italian origins, with 25 years of experience in fulfillment, transport and commercial developments. CEO of various European companies and entrepreneur, globe trotter for work and passion, 10 months ago he moved from Germany to Chicago to contribute to the strategic commercial development of Arvato in the Consumer Products sector: Fashion & Apparel, Beauty

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Charting Sustainable Paths in Logistics with Hannah Kain

ABOUT THE GUEST Hannah Kain, President and CEO of ALOM, a supply chain company she founded in 1997, oversees its global operations serving Fortune 500 customers in technology, automotive, life sciences, and regulated industries across 19 locations. Born in Denmark, Hannah has a diverse background, including teaching at Copenhagen Business School. She holds multiple board

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From Data to Delivery: How AI is Transforming Supply Chain with Inna Kuznetsova

Inna Kuznetsova, the CEO of ToolsGroup, is a seasoned leader in the realm of AI-powered solutions for supply chain management. With a career dedicated to integrating technology and innovation into the supply chain, Inna oversees ToolsGroup’s cutting-edge solutions utilized by retailers, manufacturers, and distributors globally. Her impressive track record includes prior roles as the CEO

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Building Logistics Moats with Benjamin Gordon

Benjamin Gordon, the founder and Managing Partner of Cambridge Capital, leverages his extensive career in building, advising, and investing in supply chain companies. With a remarkable track record, he has led investments in top-tier firms like XPO, Grand Junction, Bringg, and Liftit, among others. Prior to founding Cambridge Capital, Benjamin established BGSA Holdings as a

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Decoding the Future of Logistics with Manifest 2024

Pam Simon is a seasoned Entrepreneur, Business Connector, and Angel Investor boasting over two decades of expertise in event production, content creation, experiential marketing, and investment. Her tenure at Lab Ventures saw the acquisition of her Future of Event series by Connectiv in 2019, leading to the inception of Manifest, the inaugural global end-to-end supply

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Cracking the Code of Unified E-Commerce with Remington Tonar

Remington Tonar is Co-Founder and Chief Growth Officer at Cart.com, the leading provider of comprehensive omnichannel commerce and logistics solutions that enable B2C and B2B companies to sell and fulfill anywhere. He formerly served as a growth and innovation strategy consultant to Fortune 100 companies and fast-growing startups in industries ranging from NGOs and healthcare

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eCommerce Logistics Mastery: Parcel Solutions & Evolution with Bill Schroeder

ABOUT BILL Bill Schroeder is President of the Transportation and Shipping Segment within FOG. His experience in supply chain technologies includes enterprise systems, integration, design thinking, and Agile methods for R&D. Prior to ProShip, Bill spent 21 years in logistics technology with the USPS and then FedEx Express, FDX Corp and FedEx Supply Chain, where

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Investing in Extraordinary Leadership with Kelly Perdew

ABOUT KELLY Kelly is the Managing General Partner of Moonshots Capital, a VC fund investing heavily in early-stage technology companies, with a focus on those founded by veterans. Before Moonshots, he co-founded and led DuMont Project, a consultancy that accelerated direct-to-consumer brand growth, later acquired by Cart.com. Kelly also served as the CEO of Fastpoint

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Navigating the E-commerce Shift: Boosting Brand Loyalty and Efficiency with Laura Ritchey

As CEO of Radial North America, a bpost company, Laura Ritchey builds on her extensive experience and leadership, continuing her commitment to innovating and optimizing eCommerce solutions. Prior to this role, Laura served as Radial’s COO from 2021 to 2023, where she directed omnichannel, fulfillment, transportation, and customer care solutions with a strategic mindset and

Navigating the E-commerce Shift: Boosting Brand Loyalty and Efficiency with Laura Ritchey Read More »

Unleashing the Power of Warehouse Execution Systems with Art Eldred

In this episode of eCom Logistics Podcast, Art Eldred, Vice President and Growth Officer at Vargo, discusses warehouse execution systems (WES). He explains that a WES is a system that executes tasks and flows within a fulfillment operation, managing the workflow and synchronizing and sequencing work tasks. Art emphasizes the importance of decoupling processes and

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Supply Chain 5.0: The Evolution of Logistics from 3PL to 5PL with Steve Denton

ABOUT STEVE  As a serial entrepreneur, he has had 3 successful exits and a history of building great organizations. Prior to joining Ware2Go, Stephen was the President and CRO of Collective[i], a pioneer in AI and market leading platform for enterprise sales organizations. Previously he was GM and Vice President of Marketing Solutions at Ebay

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The Road to Efficiency: Supply Chain Evolution with Blake Coram

ABOUT BLAKE  Blake Coram is a seasoned supply chain professional with expertise in requirements gathering, solution design, and fostering cross-functional collaboration. In his current role as Director of Product Management at Manhattan Associates since November 2020, he has played a pivotal role in designing and implementing Manhattan’s Warehouse Management software, integrating with third-party systems, and

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Peak Season Roundtable 2023 with Rick Watson and Nate Skiver

ABOUT THE GUEST(S)  Rick Watson, CEO and Founder of RMW Commerce Consulting, LLC., he’s an eCommerce veteran with over two decades of experience. He founded RMW Commerce Consulting and played a crucial role in creating the WHP+ platform. Rick also hosts “The Watson Weekly” podcast and has appeared on various news programs and industry events

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Disrupting the Small Parcel Delivery Market with Mark Lavelle

In this episode of eCom Logistics Podcast, Mark Lavelle discusses the changing landscape of e-commerce logistics and the opportunities for disruption in the market. He emphasizes the importance of meeting customer expectations for fast and transparent delivery, and how companies can optimize their shipping processes to achieve this. Mark also highlights the potential impact of

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One Year In: Exploring Trends, Challenges, and Opportunities in Ecom Logistics

In this episode of eCom Logistics Podcast, hosts Dan Coll and Ninaad Acharya are joined by Harshida Acharya, the CMO and Partner of Fulfillment IQ, to reflect on their one-year journey of hosting the Ecom Logistics podcast. They discuss the growth and evolution of the supply chain tech market, the current state of affairs, and

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From Local to Global: Multichannel eCommerce Growth with Jorrit Steinz

In this episode of eCom Logistics Podcast, Jorrit Steinz, CEO and founder of ChannelEngine, shares his insights on the state of multi-channel eCommerce and the opportunities for brands and retailers to expand into new markets. He discusses the shift from channel conflict to channel expansion, the rise of direct-to-consumer sales for brands, and the importance

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WMS Revolution: How Cloud-Native Solutions Are Transforming Warehousing with Udai Tennati

In this episode of eCom Logistics Podcast, Udai Tennati discusses the evolution of Warehouse Management Systems (WMS) and the shift towards cloud-based solutions. He explains how technology has advanced from mainframe systems to distributed architectures and now to cloud-native applications. Udai emphasizes the importance of being API-savvy and highlights the benefits of using cloud-based WMS,

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What Brands Need to Know To Go International (UK) with Will Lovatt

In this episode of eCom Logistics Podcast, Will Lovatt discusses the challenges and opportunities in the European eCommerce logistics landscape compared to the North American market. He highlights the fragmented nature of the European market due to different languages, legal jurisdictions, and tax regimes. Will also emphasizes the importance of understanding consumer expectations in the

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Amazon Logistics and Micro-Fulfillment Masterclass with Corey Apirian

In this episode, Corey Apirian, Founder and CEO of DaVinci Micro Fulfillment, discusses his experience in the supply chain industry, starting with his major in supply chain management at Syracuse University. He then shares his experience working for a wholesale distributor, where he learned inventory and receiving. Corey talks about his experience starting a multi-million

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How to Automate Warehouse Picking and Packing for Logistics with Simon Kalouche

In this episode, Simon Kalouche, founder and CEO of Nimble, joins the hosts to discuss the future of ecommerce logistics and the role of automation and robotics. Simon emphasizes the importance of automating core warehouse processes while acknowledging the challenges of handling edge cases. He shares his background in robotics and the application of deep

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How To Straddle Operations and Tech to Innovate in Supply Chain with Joe Gullo

For this episode of the eCom Logistics Podcast, we welcome Joe Gullo, Vice President of Supply Chain & Logistics at Thursday Boot Company. With a few 3PLs getting gobbled up, does that really mean certain issues or will it make the industry stronger? Joe shares his insights not only in fulfillment and consolidation in 3PLs

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How to Adapt and Thrive in the Ever-Changing Retail Industry: Lessons from Amazon, Target and India with Brittain Ladd

For this episode of the eCom Logistics Podcast, we welcome Brittain Ladd, Strategy Advisor Shatranj Capital Partners. Amazon is technically one of the biggest players in the eCommerce space, so you would not expect them to make pretty crucial mistakes when it comes to online grocery retail. Aside from explaining why this is the case,

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How to Embrace Sustainability in Trucking and Distribution Management with Erin Van Zeeland

For this episode of the eCom Logistics Podcast, we welcome Erin Van Zeeland, Chief Commercial Officer and Group SVP/GM of Logistics at Schneider. A lot has changed for providers of transportation and logistics services over the pandemic. Erin shares her insights on sustainability in the trucking and distribution management industries and how much the space

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How To Leverage Technology for Warehouse Transformation with Kevin Lawton

For this episode of the eCom Logistics Podcast, we welcome Kevin Lawton, Founder of The New Warehouse. Today, he talks about the innovations that are starting to take over warehousing operations today. Kevin shares how he started his podcast and how the warehousing space has changed over time with the emergence of technology. From AI

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How to Enhance Customer Experience with Real-Time Visibility with Mark Delaney

For this episode of the eCom Logistics Podcast, we welcome Mark Delaney, Vice President of Global Industry Strategy at FourKites. Making sure that customers’ expectations are met every time they come to your store is much harder than it sounds. Mark talks about the overall value of visibility not only for customer experience but for

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How to Harness the Power of Technology in eCommerce and Retail with Sucharita Kodali

For this episode of the eCom Logistics Podcast, we welcome Sucharita Kodali, Vice President and Principal Analyst at Forrester Research. Today, she shares a wealth of knowledge on retail and the consumer goods space. We go through topics including trends in the ecommerce and retail world today, strategies for retention and improvement, and the potential

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How to Drive Value for Large Retail Enterprises with Josh Jewett

For this episode of the eCom Logistics Podcast, we welcome Josh Jewett, Operating Partner at NewRoad Capital Partners. Today, he shares his time and experience in working with enterprises and exploring opportunities in supply chain and operations using the technological advancements of today. He also shares his thoughts on professional services and how they interact

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How to Offer Optionality and Set Proper Customer Exectations with Patrick Nikoletich and Nima Elyassi-Rad

For this episode of the eCom Logistics Podcast, we welcome Patrick Nikoletich and Nima Elyassi-Rad, the CTO and the Vice President of Global Business Development of Shippo respectively. We sit with the amazing duo to talk about understanding fulfillment from different perspectives, creating a great delivery experience, and the innovations shaping the space for businesses

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How to Boost Top Line and Address Bottom Line By Streamlining Supply Chain Operations with Prashant Shah

For this episode of the eCom Logistics Podcast, we welcome Prashant Shah, Chief Supply Chain Officer at Swag Up at Prologis Ventures. Today, he shares his from being part of the Marine Corps to now leading businesses in the supply chain side. Prashant talks about what he learned in the military that has transitioned through

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How to Transform Supply Chain and Logistics Through Technology with William O’Donnell

For this episode of the eCom Logistics Podcast, we welcome William O’Donnell, Managing Director at Prologis Ventures. Today, he shares his expertise in supply chain technology and real estate and adjusting to the changes in these spaces. William gives a few insights on the Silicon Vally Bank failure before diving deep into supply chain logistics

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How to Build Partnerships and Ecosystems at a Global Scale with Supriya Iyer

In today’s episode of the eCom Logistics Podcast, we welcome Supriya Iyer, Director of Google Global Networking Supply Chain & Commercial Operations at Google. For this part of our Women in Supply Chain, Retail, and Ecommerce series, we dive into the power of value chain, establishing reliable partnerships, and operating network at scale. Supriya talks

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How to Develop Packaging Operations for Maximum Effectiveness with Alicemarie Geoffrion

In today’s episode of the eCom Logistics Podcast, we welcome Alicemarie Geoffrion, President of Packaging for DHL Supply Chain in North America. For this part of our Women in Supply Chain, Retail, and Ecommerce series, we dive into packaging operations and what has changed for the packaging space over the last few years. Alicemarie talks

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How eCom Shippers Can Leverage Regional Carriers for Superior and Affordable Delivery with Ben Emmrich

For this episode of the eCom Logistics Podcast, we welcome Ben Emmrich, Co-Founder and CEO of Tusk Logistics. Today, he talks about how delivery providers can provide the most value not only for their own service but also for their shippers. Ben shares his experiences and insights in the small parcel industry and the philosophy

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How To Handle Supply Chain and Logistics Masterfully with Sandra MacQuillan

For this episode of the eCom Logistics Podcast, we welcome Sandra MacQuillan, Chief Supply Chain Officer of Mondelēz International. Today, she shares her experience in supply chain leadership and provides meaningful insights to excel in this field. She talks about how it was leading Mondelēz at the beginning and during the pandemic and the regional

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How To Transition to Sustainable Fleet Operations Using Data and Logistics with Essa Al-Saleh

For this episode of the eCom Logistics Podcast, we welcome Essa Al-Saleh, CEO and Board Member of Volta Trucks. Today, Essa shares his experience as a leader in the logistics space and how he used this background to innovate in the electric fleet market. He talks about building a culture as a leader that encourages

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How To Manage Your Business’ Scalability During Peak Season Or Not with Mike Simpson

Dan Coll and Ninaad Acharya welcome Mike Simpson, Vice President of E-Commerce at NFI, joined for this episode of the eCom Logistics Podcast. They discussed Mike’s impressive career, which began with him serving in the Army and went on to include him becoming President of Retail and E-Commerce for Jenko, which was later acquired by

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How to Build Collaborative Partnerships for Midmarket Supply Chains with Sarah Scudder

For this episode of the eCom Logistics Podcast, we welcome Sarah Scudder, Chief Marketing Officer of SourceDay and host of the What the Duck podcast. Today, Sarah digs into building partnerships between suppliers and procurement organizations. She discusses how the sheer volume of orders makes first-mile critical in the operations of manufacturers and the role

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How to Reimagine the Future of Supply Chain
by Ninaad Acharya, Dan Coll and Shekar Natarajan
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